Amazon was well noted after it released a publication on building a fully autonomic store, without personnel. The idea got endorsement also in Finland, making a fully autonomic store a reality.
Nordic ID published a press release on 12th of November at 10.00 that the company is now looking for new solutions to enhancing the customer experience in stores. Juuso Lehmuskoski, the leader of NordicID’s service and solution business operations, states that the new S/MART autonomic self-service store can radically revolutionize the fundamentals of the traditional trade. This way the amount of the store’s sales points can be added significantly, and the services of the store can be brought to better service the customers and easier to reach. An unmanned store enables to expand stores to areas of dispersed settlement, where the conditions to run a traditional store aren’t possible.
Poplatek made profound cooperation with NordicID by enabling seamless payment solutions to NordicID’s S/MART environment. Nordic ID’s core business operations guarantee excellent identification and real-time follow-up technology through RFID, which makes it natural for us to cooperate with them, comments Jukka Nokso-Koivisto from Poplatek.
On Monday 12th of November the doors to unmanned and fully automized S/MART store open up in Espoonlahti. There are approximately 500 products at the demo store, and the store has been done in collaboration with NordicID, Poplatek, Fazer, and Hartwall. Avery Dennison is responsible for RFID tags. Store is, for now, open only to news reporters and chain representatives.
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